Do you offer free shipping?
Yes, for domestic orders over $35.
How soon do you ship out the products?
2-3 business days.
Where do you ship from?
Los Angeles, California.
How long will it take to get my package?
Domestic orders take 1-5 business days. International orders take 7-21 business days. Tracking is always provided.
Do you offer expedited shipping?
Do you ship Internationally? What is the cost?
Yes. It ranges from $10-26 depending on destination and order quantity.
Can I modify or adjust my order after placing it?
Please email firstname.lastname@example.org as soon as possible. We can make adjustments before your items are shipped out.
What forms of payment do you accept?
Any major credit card. Shop Pay and Google Pay are also accepted.
Do you ship to PO boxes?
Are your products true to size?
There isn’t one standard so we post all of our measurements in the product listing for your reference.
Are your products available for wholesale?
Yes. Please email email@example.com for more information.
What is your return and exchange policy?
All sales are final due to hygiene and Covid-19.
My order has been lost. Help!
Customers have reported success with the following:
- Confirm the ship-to address on your receipt
- Check with neighbors to see if it was sent to them by mistake
- Check with the post office to see if they are holding onto it (label might have become illegible during transit)
- For further assistance, please email firstname.lastname@example.org.
How often do you give a fertility grant?
At least once a year.
How do I sponsor the next fertility grant?
Please email Anna at email@example.com for more information.
How do I contact you?
Email us at firstname.lastname@example.org.